Home
>
Frequently Asked Questions
faq
Product Specific Questions
  1. Where can I inquire about Old Spice or Old Spice products?
  2. What is American Apparel Tri-Blend 50/25/25?
Searching for a Product
  1. How do I locate a product on the site?
Payment
  1. Can I use coupons or gift certificates for purchases on store.oldspice.com?
  2. Do you accept another currency besides US dollars?
  3. Is there sales tax?
  4. What is done to secure my credit card transaction?
  5. What method of payment do you accept?
  6. When is my credit card charged for the order?
Shipping
  1. How am I notified when my order ships?
  2. How are orders shipped?
  3. What are the shipping charges?
  4. When are orders shipped?
  5. Where do we ship?
  6. What is your return policy?
Privacy
  1. How do I update my personal information?
  2. How is the information used?
  3. With whom will the information be shared?
Orders
  1. Can I cancel my order once I place it?
  2. Can I change my order once I place it?
  3. Can I check my order status online?
  4. How does the order process work?
Gifts
  1. Can I include a gift message or gift wrap my order?